Conservatory firm fined for false advertising claim

A conservatory company manager faces fines and costs totalling £2,300 after falling foul of the Trades Descriptions Act.

Dean Farrell, manager of D amp; B Conservatories (Rochdale) Ltd advertised that the company was a member of FENSA, the Fenestration Self Assessment Scheme, when it wasn’t.

FENSA members are permitted to issue certificates once they complete their work, stating that the work has been carried out to an acceptable standard.

Members are strictly vetted by the Glass and Glazing Federation, which administers the scheme. They also have to hold third party insurance to cover the costs of any remedial work to faults that may occur with their products, giving customers peace of mind.

The company, which was fined £750, has since gone into liquidation. Farrell was fined £1,250 and was ordered by Rochdale magistrates to pay £300 costs. The case was brought against Farrell by the Council’s Trading Standards Service.

Customers can check if a company is registered with FENSA by telephoning 0870 870 2028 or by checking the directory of members on the website at www.fensa.co.uk

Replacement double glazing has to comply with local building regulations in respect of its safety and energy-efficiency. Since 1 April 2002 householders have a legal duty to obtain a certificate of approval when replacing windows and/or doors.

Certificates of approval can also be issued by the Council. Building inspectors will ensure that replacement glass meets regulations, although the certificate does not guarantee the quality of the work. A fee of £21 is charged for this service.

Date article online: 14/12/2006